Return & Refund Policy
Effective Date: 01-04-2026
Website: apexalchemytraders.com
Company: ApexAlchemy Traders
1. Return Eligibility
Returns are accepted only under the following conditions:
- Product is defective or damaged
- Incorrect product delivered
Return requests must be made within 3–7 days of delivery.
2. Non-Returnable Items
- Used or physically damaged products
- Customized or special-order items
- Products damaged due to misuse or improper handling
3. Return Process
- Contact us with order details
- Provide photo/video proof of issue
- Return the product after approval
4. Refund Policy
- Refunds are processed after inspection
- Amount will be credited to original payment method
- Processing time: 5–10 working days
5. Replacement
Replacement may be provided instead of refund depending on product availability.
6. Shipping Charges
Return shipping charges may be borne by the customer unless the product is defective or incorrect.
7. Contact Us
Email: apexalchemytraders@gmail.com
Phone: +91 9175750964